CAN'T PORT FORWARD 80 ON DG8041W ROUTER

[vtan5]

I just got my broadband up and running and configuring stuff to make it work with my "internal router". 

I just found out that the huawei DG8041W router doesn't allow port forwarding for port 80 and 443, I've seen customers getting replacement router that will work with those port, how do I apply to obtain that router which support those ports?

The error I got was "CAN'T PORT FORWARD 80 ON DG8041W ROUTER".

Thanks

[Karl-TalkTalk]

Hi

i'll get a returns bag out to you asap.

Thanks  

Karl. 

[vtan5]

Thanks, I've received the sagecomm router, not installed it yet. How do I return my existing router? There isn't any return packaging in the parcel i just received.

[Karl-TalkTalk]

Hi

A sagemcom hub is on the way.

Thanks  

Karl. 

[vtan5]

Hello @Debbie-TalkTalk sure, if that router will allow me more flexibility to do the port forwarding for 80 and 443?

Do you have all my details?

[Debbie-TalkTalk]

Hi vtan5

Sorry for the delay.

Would you like me to send a Sagemcom WIFI hub?

Thanks

Debbie

[KeithFrench]

You will have to wait for TalkTalk support staff to return after the weekend & you can ask them then.