For queries about your TalkTalk broadband service.
on 24-09-2024 10:35 AM
Unable to connect to my workplace VPN, IT said its a talk talk issue and to connect to you as i may need a firmware update. can you look into this ASAP please
on 24-09-2024 11:03 AM
Hi @jeanw1
I'm so glad to hear this, thanks for letting me know.
Debbie
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on 24-09-2024 11:01 AM
Now able to connect to vpn!! thank you
on 24-09-2024 10:58 AM
I've made a change to your router firmware, please can you retest?
on 24-09-2024 10:52 AM
Thank you.
Generally its under the settings>connection>protocol
on 24-09-2024 10:51 AM
Ive updated my profile. how do i find my s/w version please
on 24-09-2024 10:45 AM
Apologies for this.
Please can you add your name and TalkTalk landline number to your Community Profile.
Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?
Thanks
