For queries about your TalkTalk broadband service.
yesterday
Unable to connect to my workplace VPN, IT said its a talk talk issue and to connect to you as i may need a firmware update. can you look into this ASAP please
Hi @jeanw1
I'm so glad to hear this, thanks for letting me know.
Debbie
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Now able to connect to vpn!! thank you
I've made a change to your router firmware, please can you retest?
Thank you.
Generally its under the settings>connection>protocol
Ive updated my profile. how do i find my s/w version please
Apologies for this.
Please can you add your name and TalkTalk landline number to your Community Profile.
Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?
Thanks
