For queries about your TalkTalk broadband service.
5 hours ago
Hi I work for a large public organisation and my internet is working fine but I cannot connect to VPN. This is an urgent issue I need resolved as I am unable to work at home. I’ve been advised it does not lie with my organisations IT and it’s due to Talk Talk firmware. Please can I have support with this issue.
4 hours ago
I'm glad to hear this and thanks for confirming 🙂
Thanks
Michelle 🙂
4 hours ago
That’s it fixed Michelle thank you!
4 hours ago
Hello andrew,
Great, thank you. I've made a change to your router firmware now to resolve the VPN issue. Could you retest please and let us know if this is now working for you?
Thanks
Michelle
4 hours ago
Hi Michelle
this has been updated, thanks
5 hours ago
Hi andrew,
I'm sorry to hear this and we can fix this here for you.
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle