Broadband help

Yardbox77 · ‎03-05-2022

Hi,

Similar to other posters I appear to be having problems accessing VPN, my router is a sagemcom router.

Looking at recent posts this appears possibly due to a firmware update.

Karl-TalkTalk · ‎03-05-2022

Hi

Thanks for confirming.

Karl.

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Yardbox77 · ‎03-05-2022

Thanks Karl! That worked!

Yardbox77 · ‎03-05-2022

Thanks Karl, please do it ASAP

Karl-TalkTalk · ‎03-05-2022

Hi

I can change the firmware for you, takes about 10 minutes, when is the best time to do this ?

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Broadband help

Cannot Access VPN