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Broadband help

For queries about your TalkTalk broadband service.

Cannot Access VPN

Yardbox77
Chatterbox
Private Message

on ‎03-05-2022 11:40 AM

Message 5 of 5

Hi,

 

Similar to other posters I appear to be having problems accessing VPN, my router is a sagemcom router.

 

Looking at recent posts this appears possibly due to a firmware update.

0 Likes
4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Yardbox77

on ‎03-05-2022 12:56 PM

Message 1 of 5

Hi

 

Thanks for confirming.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Yardbox77
Chatterbox
Private Message

on ‎03-05-2022 12:54 PM

Message 2 of 5

Thanks Karl! That worked!

0 Likes

Yardbox77
Chatterbox
Private Message

on ‎03-05-2022 12:39 PM

Message 3 of 5

Thanks Karl, please do it ASAP

 

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎03-05-2022 12:30 PM

Message 4 of 5

Hi

 

I can change the firmware for you, takes about 10 minutes,  when is the best time to do this ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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