Cannot recieve calls

[Gwyndryn]

Just been told by family members that when they ring my landline they get 3 or 4 beeps then the lines goes dead.  We can make calls, there is a good dial tone.  1471 says last call was Feb 13th 4 days ago. How do I report this  

[Karl-TalkTalk]

Hi

Tests are passing and showing clear.

Can you remove all equipment out of the phone socket and make a test call to the landline, see if it does the same or if you hear a ringing tone.

Thanks  

Karl.

[Gliwmaeden2]

Please just wait, @Gwyndryn. Staff are working constantly through a queue of customers and @Karl-TalkTalk will get back to you soon.

[Gwyndryn]

Sorry. No response had, Karl are you looking into my issue ? 

[Gwyndryn]

Whoops ok added to my profile

[Karl-TalkTalk]

Hi

I've removed the number from your post, not a good idea to post this publicly.

Please add it to your 'Community Profile' as only we staff can see this.

Karl.

[Gwyndryn]

#removed#

[Karl-TalkTalk]

Hi

Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.

Thanks  

Karl.