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Broadband help

For queries about your TalkTalk broadband service.

Changing Address

jcorc
First Timer
Private Message

on ‎10-08-2023 03:50 PM

Message 3 of 3

Looking to buy a wifi deal package with you but your contracts only state 24 months when we were looking for a year. Would it be possible to move the wifi to our next address in a years time? 

 

Thanks

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎10-08-2023 05:28 PM

Message 1 of 3

@jcorc, if it is NOT FFTP then they do have 12 month deals:

 

Screenshot_20230810-172234_Chrome.jpg

 

You need to look at the small print section at the foot of this page, where everything is given in greater detail:

https://new.talktalk.co.uk/broadband/compare-deals

 

If there is Talktalk provision at the new place,  you'd use the HOME MOVE team and either pay the £60 charge to continue that contract when you move, or start a new contract and not pay the moving fee. 

 

There is a postcode checker on the link I've given you too.

Gliwmaeden2, a fellow customer.
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎10-08-2023 03:58 PM

Message 2 of 3

Hi

 

This would depend if TalkTalk services are available at the new address.

 

Karl.

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