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Broadband help

For queries about your TalkTalk broadband service.

Channel Opitmisation

spartasteve
Popular Poster
Private Message TalkTalk

on ‎06-03-2024 08:00 AM

Message 3 of 3

Is it possible to disable optimisation as my router keeps loosing connection on 2.4Mhz .

I changed to channel 11 and it is stable with less congestion but the router keeps chanking it to channel 6 witch drops out thus loosing my Smart TV and printer that are connected to it.

Any help [/please its doing my hard in !

Thanks

Steve.

Steve Brown
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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎08-03-2024 09:22 AM

Message 1 of 3

Hi Steve

 

How's the connection been since the WIFI optimisation was switched off?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎06-03-2024 08:06 AM

Message 2 of 3

Hi Steve

 

Apologies for this.

 

I've switched the WIFI optimisation off, please let us know how the connection compares.

 

Thanks

 

Debbie

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