If you are not close to the end of your contract, @Lynnwilx, there's a risk that changing your deal comes with an admin fee. Check under "pricing" in the forum search engine. One off fees are listed there.
The April increase has been part of your contract for two years now, and as it's built in, we can't claim ignorance in order to haggle either. All companies do this inflation busting increase nowadays too, so there's not really anywhere to run to.
If you're within the last 30 days of your contract, you can leave without penalty.
Staff on the forum can't help set up a deal. Search for Chat on the search engine, of phone 03451 720088 and speak to the LOYALTY team.
It's the same number if you wish to leave.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
