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Broadband help

For queries about your TalkTalk broadband service.

Chromecast connections

rbbrown2448
Chatterbox
Private Message TalkTalk
Message 5 of 5

Hi

 

Despite reinstalling home, resetting my router and Chromecast the home app is failing to show Chromecast as a device and I am unable to cast via it. The Chromecast is connected to the TV. Any advice would be appreciated 

 

Regards Roger 

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4 REPLIES 4

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 5

Hi @rbbrown2448 

 

I am sorry, but I cannot give advice on a non-TalkTalk router. Has this router had any firmware updates recently? You would be better off discussing this with ZYXEL tech support.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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rbbrown2448
Chatterbox
Private Message TalkTalk
Message 2 of 5

Hi

 

Google home app 

 

ZYXEL AMG1302-T11C

 

Regards Roger 

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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 5

Hi @rbbrown2448 

 

What make/model of router are you using? What home app is this?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Morning,

 

@KeithFrench - would you be able to offer any advice please?

 

Thanks

 

Michelle