For queries about your TalkTalk broadband service.
4 hours ago
I cannot connect to my work laptop via the vpn, it’s coming in with an error saying could not connect to server, please can someone look into this
an hour ago
Hi @Ankitha
Please can you create a topic here Broadband - TalkTalk Help & Support
We can then take a look at this for you.
Thanks
2 hours ago - last edited an hour ago by Debbie-TalkTalk
Hi TalkTalk,
I am very disappointed with the service. I have been facing issues with my connection for the past two weeks. I am unable to use my Wi-Fi for work; when I connect to Wi-Fi, only Microsoft Teams works, but Cisco Secure Client does not connect at all. However, when I use my mobile hotspot, everything works perfectly. For the last two weeks, I have had to rely on mobile data to get my work done.
Please look into this matter urgently.
REMOVED
3 hours ago
3 hours ago
Thank you, that's worked straight away!
3 hours ago
3 hours ago
I have added my details
4 hours ago
Hi @Sam_C1993
Apologies for this.
Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.
Our Devices Team have asked if you are able to confirm your VPN Protocol/SW Version, as this will help our Devices Team with their investigations?