cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Compensation for loss of internet

smartantz
First Timer
Private Message TalkTalk
Message 2 of 2

My internet stopped working on 25th September, I reported it on 26th September - it was eventually fixed on 4th October and I have been told Talk Talk are giving me £19.52 compensation - how is that worked out?   I am not happy and will report to ofcom if the offer isn’t increased - how do I speak to anyone at Talk Talk about this?

 

0 Likes
1 REPLY 1

Divsec
Community Star
Private Message TalkTalk
Message 1 of 2

Hi @smartantz this link should answer your questions

https://community.talktalk.co.uk/t5/Articles/About-your-auto-compensation-credit/ta-p/2326583

I don't work here and all my opinions are my own.