Constant Flashing Amber Light on router

[FMartins91]

It mentions my service is fine online yet I'm having constant flashing amber light without connection to internet. Kept on holding for an agent but no answer so I had to stop working which created a big issue for me.

[Michelle-TalkTalk]

Morning,

How are you getting on? Do you still assistance with this?

Thanks

Michelle

[Debbie-TalkTalk]

Hi @FMartins91 

Thanks for updating your Community Profile.

The line test is clear. Is the router switched off at the moment?

[Debbie-TalkTalk]

Hi @FMartins91 

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie