For queries about your TalkTalk broadband service.
on 30-09-2025 09:42 AM
Is there anybody here who can help me with customer service please.
on 01-10-2025 10:46 AM
@eskijo that great, thank you for the update.
on 01-10-2025 10:32 AM
Just an update, I had some excellent customer service and support on live chat yesterday.
A new router is on its way.
Thank you to all how replied to my posts and gave their time.
Thank you 🙏
on 30-09-2025 01:15 PM
on 30-09-2025 12:10 PM
If it's general then staff here can look at on the forum. If it's specific they may be able to do by PM, but in general I'd try Chat or phone to discuss as it may be sensitive to put on the open forum.
on 30-09-2025 11:46 AM
It's not a complaint I'm grateful for all who have tried to help me, I just had a few questions about my package that's all.
Thanks for your replies and time
on 30-09-2025 10:41 AM
Is this in connection with your router / connection issue?
What form of customer service do you want? Staff here have been helping as have agents you have been phoning, so you will need to elaborate on your comment.
If you want to make a formal complaint, then follow the complaints procedure at the foot of each web page, but please note once you go down this route no other staff here, or in any other service department can interact with you on your complaint issue.