For queries about your TalkTalk broadband service.
on 02-10-2025 10:44 AM
I have just received this modem but there is no usb port to connect my Hive unit what can do
on 02-10-2025 04:09 PM
Hive heating control units communicate with the router via wifi. Were you using a previous router's USB port to power the hub ? If yes - then you should now use a plug in USB power supply (rated to supply at least the amps the hub requires).
on 02-10-2025 11:18 AM
Thank you for the support @KeithFrench
on 02-10-2025 11:11 AM
USB ports have not been available on TalkTalk routers for a long time now. They were there to support backup storage via a USB disk. This utilised the SMB (Server Message Block) protocol V 1.0, which is very insecure these days. Where file sharing is done these days (OK, not in your case, probably), it is best done via IP networking to a NAS server.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 02-10-2025 10:51 AM
Hi there @aldenmer Please have you tried to connect it through an ethernet cable?