USB ports have not been available on TalkTalk routers for a long time now. They were there to support backup storage via a USB disk. This utilised the SMB (Server Message Block) protocol V 1.0, which is very insecure these days. Where file sharing is done these days (OK, not in your case, probably), it is best done via IP networking to a NAS server.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here
How to contact TalkTalk Broadband - TalkTalk Help & Support
