For queries about your TalkTalk broadband service.
on 10-11-2021 12:44 PM
I keep losing connection at various points in the day. The debug logs show that a kernel panic is causing the system to restart.
DG8041W v1.05
on 11-11-2021 11:59 AM
Hi 07vegan
Thank you, please let us know how you get on.
Debbie
on 11-11-2021 11:56 AM
Thanks - confirmed I now have v1.06. I will mark as resolved in 24 hours if no further system shutdowns!
on 11-11-2021 11:53 AM
Hi 07vegan
Thank you for updating your Community Profile.
I've made a change to the router firmware, please can you retest and let us know how the connection compares.
Thanks
Debbie
on 11-11-2021 10:48 AM
Thanks Debbie, this has been done now.
on 10-11-2021 12:47 PM
Hi 07vegan
Please can you update your Community Profile to include your name and TalkTalk landline number, we can then look into this further.
Thanks
Debbie
on 10-11-2021 12:46 PM
The support team here can fix this for you. Please make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.