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Broadband help

For queries about your TalkTalk broadband service.

Huawei Router DG8041W intermittently resetting

cmhs101
First Timer
Private Message TalkTalk

on ‎15-08-2024 03:48 PM

Message 4 of 4

Hi. I have the following router:

 

Router: Huawei

Device Type: DG8041W

Hardware Version: I.1.01

Software Version: v1.05t

 

The wireless keeps intermittenly dropping(every couple days on average) for all devices at the same time. Sometimes it comes back after a few minutes and sometimes the router has to be rebooted. What would be the best option here?

Many thanks.

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to cmhs101

on ‎16-08-2024 07:58 AM

Message 1 of 4

Hi

 

I'll replace the router with the Wi-Fi Hub as it's a few years old, and see if that helps.

 

Thanks  

Karl. 

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cmhs101
First Timer
Private Message TalkTalk
In response to Divsec

on ‎15-08-2024 04:37 PM

Message 2 of 4

Ok, many thanks.

Divsec
Community Star
Private Message TalkTalk

on ‎15-08-2024 03:52 PM

Message 3 of 4

Hi @cmhs101 the best option is the one you have chosen, posting here. The Team will pick up your escalated post shortly and get you sorted very quickly.

I don't work here and all my opinions are my own.
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