We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Huawei Router DG8041W intermittently resetting

cmhs101
Popular Poster
Private Message TalkTalk

on ‎15-08-2024 03:48 PM

Message 4 of 4

Hi. I have the following router:

 

Router: Huawei

Device Type: DG8041W

Hardware Version: I.1.01

Software Version: v1.05t

 

The wireless keeps intermittenly dropping(every couple days on average) for all devices at the same time. Sometimes it comes back after a few minutes and sometimes the router has to be rebooted. What would be the best option here?

Many thanks.

Labels:
0 Likes
3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to cmhs101

on ‎16-08-2024 07:58 AM

Message 1 of 4

Hi

 

I'll replace the router with the Wi-Fi Hub as it's a few years old, and see if that helps.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

cmhs101
Popular Poster
Private Message TalkTalk
In response to Divsec

on ‎15-08-2024 04:37 PM

Message 2 of 4

Ok, many thanks.

Divsec
Community Star
Private Message TalkTalk

on ‎15-08-2024 03:52 PM

Message 3 of 4

Hi @cmhs101 the best option is the one you have chosen, posting here. The Team will pick up your escalated post shortly and get you sorted very quickly.

I don't work here and all my opinions are my own.
0 Likes
© TalkTalk 2024