DG8041W self reboots, kernel panic fw v1.05t

[JH1551JH]

Hi,

My tt router has recently started self rebooting for no apparent reason. Logs state same error with 1981 datestamp:  AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER.

I'm on fw v1.05t - I see from other posts 1.06 may resolve this, can I be upgraded please...

Thanks

[Michelle-TalkTalk]

Morning,

Thanks for the update and please let us know if you need any assistance 🙂

Thanks

[JH1551JH]

Thanks Debbie! All looking good. And thanks for doing the upgrade before my 7am wake-up alarm 😎

[Debbie-TalkTalk]

Hi JH1551JH

I'm really sorry to hear this.

I've made a change to the FW version, please can you retest and let us know how the connection compares?

Thanks

Debbie

[Skynet_TX]

Hi @JH1551JH,

Yes, a firmware upgrade to 1.06t should fix this for you, the staff here won't be back until Monday, but when they pick this post up they should be able to push that new version of firmware to your router.