Broadband help

For queries about your TalkTalk broadband service.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DLM reset needed.

user_01234
First Timer
Message 3 of 3

Openreach came out today to fix our line. Our phone's now working but our connection is still below 2mb from all the line fault drop outs. Before the line fault it was around 10mb. Apparently a DLM reset should fix this.

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Message 1 of 3

Hi user_01234

 

I have optimised the connection and your line is now in sync at 9.2mb.

 

Please let us know how the connection/speed compares over the next few days.

 

Thanks

 

Debbie

 

 

0 Likes

Divsec
Community Star
Message 2 of 3

Hi @user_01234 switch off the router for 30 minutes then back on this should do the trick. Please  do let us know how you get on 

I don't work here and all my opinions are my own.