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Broadband help

For queries about your TalkTalk broadband service.

DOWN FROM 50MBPS TO 10

sirikonta
First Timer
Private Message

on ‎24-01-2022 08:03 AM

Message 2 of 2

Hi, Can anyone help? I have spoken to online chat twice and after doing so for 2 hours I haven't gotten anywhere. Since the start of December my speed has dropped from 50-60mbps to 10. This is proving completing essential work for my job difficult. Thank you.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎24-01-2022 08:25 AM

Message 1 of 2

Hello,


 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number


    •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


 

Thanks

 

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