DSL3680 locks me out

[pve123]

Once logged out of TalkTalk DSL-3680, it locks me out after 30 minutes or so and in order to change configuration I need to reboot the modem and only then can I log back in. 

[Debbie-TalkTalk]

Hi pve123

Ok no problem.

Thanks

Debbie

[pve123]

Okay not to worry.  Its old and I have a new one. Just thought I would ask.

[Debbie-TalkTalk]

Hi pve123

This could be related to the router hardware the router shouldn't lock out.

[pve123]

No not at all. The DSL3680 is old and it works fine apart from the lockout after a time. It's had this problem for years and has to be a setting somewhere in the menus.

[Debbie-TalkTalk]

Hi pve123

Would you like me to send a replacement router for testing?

[pve123]

This is a different modem with a different problem is why I wanted to keep the threads separate. Adding profile info.

[Debbie-TalkTalk]

Closing as duplicate thread, I can see that Michelle has posted on your other topic on the Community.

Thanks

[ferguson]

@Skynet_TX and staff for info:

https://community.talktalk.co.uk/t5/Broadband/How-to-reboot-a-TalkTalk-DG8041W-from-a-BROWSER/m-p/28...

[Skynet_TX]

Hi @pve123,

For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

Don't post any personal details in this thread, just add them to your community profile.

Then they will hopefully be able to respond to this post tomorrow.

[ferguson]

I thought you were using a new Hub now?