For queries about your TalkTalk broadband service.
on 10-01-2022 06:09 PM
I cannot see any of my information on the 'my account' - not previous bills, bill summary or my dashboard. I cannot see end dates of contract or anything.
Please advise.
on 12-01-2022 02:47 PM
@jwilliams12 try using Chrome or Edge without any extensions, ad, pop-up or banner blockers active.
Customers using Opera and Brave are reporting issues on My Account.
on 12-01-2022 02:01 PM
Hi @jwilliams12
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Name
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Regards
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on 10-01-2022 06:41 PM
Hi @jwilliams12,
What are you seeing, do you just get a blank screen, or some error / message ?
What kind of device are you accessing My Account from (a computer, phone etc) ?
Have you tried using a different browser ?
