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Broadband help

For queries about your TalkTalk broadband service.

Dating apps blocked on wifi, works otherwise everywhere

sixtimeshypocrite
First Timer
Private Message TalkTalk

Wednesday

Message 4 of 4

Hi.. it seems like dating apps are blocked when connected to my wifi. Tinder shows network error, and Bumble is also very very slow. But when i switch to mobile internet or even other WiFi networks both apps work flawlessly. This is so weird and inconvenient.

 

I checked my account settings and no homesafe settings are enabled. 

Labels:
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3 REPLIES 3

Ady-TalkTalk
Support Team
Staff
Private Message
In response to sixtimeshypocrite

Friday

Message 1 of 4

Ok could you turn off the router for an hour or more overnight then retest please. 

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

sixtimeshypocrite
First Timer
Private Message TalkTalk

Thursday

Message 2 of 4

Tried switching the homesafe and security options on and off again, but it dint work. Honestly all other content seems to working fine, including adult content. So this seems rather odd.

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message

Thursday

Message 3 of 4

Hi sixtimeshypocrite, it's worth trying a quick reboot of HomeSafe by turning it off and on again.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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