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Broadband help

For queries about your TalkTalk broadband service.

Devices unable to connect to wifi

EvansI
Conversation Starter
Private Message

on ‎14-10-2023 06:54 PM

Message 22 of 22

Over the last week my talktalk router seems to have developed a fault where devices disconnect from wifi and are unable to reconnect. The only way to resolve the issue is to restart the router, however after a few hours the devices are again kicked off and can't reconnect.

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21 REPLIES 21

KeithFrench
Community Star
Private Message TalkTalk

on ‎15-10-2023 02:55 PM

Message 21 of 22

Slow speed, intermittent dropouts, breaks in the signal, no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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