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Broadband help

For queries about your TalkTalk broadband service.

Disable UPNP

blackline842
Participant
Private Message

on ‎24-01-2022 09:47 PM

Message 6 of 6

Hi, can I get an admin to disable the UPNP setting on my router, thank you.

Labels:
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5 REPLIES 5

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to blackline842

on ‎25-01-2022 11:38 AM

Message 1 of 6

Hi blackline842

 

Thanks for your reply.

 

This has now been disabled as requested.

 

Debbie

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blackline842
Participant
Private Message
In response to Debbie-TalkTalk

‎25-01-2022 11:13 AM - edited ‎25-01-2022 11:14 AM

Message 2 of 6

Hi Debbie, yes it was off. It is now back on, thank you 🙂

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to blackline842

on ‎25-01-2022 06:53 AM

Message 3 of 6

Hi blackline842

 

Is your router switched off at the moment?

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




blackline842
Participant
Private Message
In response to Skynet_TX

on ‎24-01-2022 09:56 PM

Message 4 of 6

Thanks! I have done so 🙂

Skynet_TX
Community Star
Private Message

on ‎24-01-2022 09:50 PM

Message 5 of 6

Hi @blackline842,

 

For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

 

Don't post any personal details in this thread, just add them to your community profile (only you and the TalkTalk staff on this community can see your profile details).

 

Then they will hopefully be able to respond to this post tomorrow.

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