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For queries about your TalkTalk broadband service.

Blocking PASV FTP server

gdmack
Chatterbox
Private Message

on ‎25-01-2022 12:28 AM

Message 3 of 3

This week I switched from Virgin Media to talk talk fiber 150. I am using my own Google WiFi router. Following the switch to talk talk my offsite hardware is unable to connect to a PASV FTP server operating on my home network. Does talktalk block any port ranges or FTP protocols?

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2 REPLIES 2

KeithFrench
Community Star
Private Message TalkTalk

on ‎25-01-2022 10:47 AM

Message 1 of 3

As the FTP server is on your home network, have you added port forwarding rules for TCP port 21 and as you are using it in Passive mode, have you added the range of ports that the FTP server uses for the FTP-DATA protocol? This range of ports is defined within the configuration of the FTP server.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎25-01-2022 07:33 AM

Message 2 of 3

Hello,

 

We don't block any ports. What equipment has changed? Are you using a Openreach modem or are you FTTP and are using an ONT? Does it work if you use the TalkTalk router?

 

Thanks

 

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