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Broadband help

For queries about your TalkTalk broadband service.

Disable-Wi-Fi optimisation

kentishman2
First Timer
Private Message
Message 6 of 6

Following a change of router.

 

Please turn off Wi-Fi optimisation for my Sagemcom  as it keeps defaulting to a congested channel. Thanks

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5 REPLIES 5

Message 1 of 6

Thanks, I've disabled that for you now. I've also removed the router information from you post

 

Chris

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kentishman2
First Timer
Private Message
Private Message

Message 2 of 6

posts seem to be out of order.

 

Hello Chris

Yes router is switched on and working o/k.

Please note this is a new full fibre router fitted yesterday so your info may be out of date.

Serial NumberHardware VersionSoftware VersionGUI VersionSystem Up TimeMAC Address

 

Regards Ian

 

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kentishman2
First Timer
Private Message
Message 3 of 6

also when will the telephone line be transferred to the fibre connection?

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kentishman2
First Timer
Private Message
Message 4 of 6

Hello Chris

Yes router is switched on and working o/k.

Please note this is a new full fibre router fitted yesterday so your info may be out of date.

Serial NumberHardware VersionSoftware VersionGUI VersionSystem Up TimeMAC Address

 

Regards Ian

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi kentishman2,

 

Is your router currently switched on and connected? It's showing not in sync at our end


Chris

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