For queries about your TalkTalk broadband service.
on 13-09-2022 09:28 AM
Following a change of router.
Please turn off Wi-Fi optimisation for my Sagemcom as it keeps defaulting to a congested channel. Thanks
on 13-09-2022 11:53 AM
Thanks, I've disabled that for you now. I've also removed the router information from you post
Chris
Chris, Community Team
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on 13-09-2022 10:29 AM - last edited on 13-09-2022 11:52 AM by Chris-TalkTalk
posts seem to be out of order.
Hello Chris
Yes router is switched on and working o/k.
Please note this is a new full fibre router fitted yesterday so your info may be out of date.
Serial NumberHardware VersionSoftware VersionGUI VersionSystem Up TimeMAC Address
Regards Ian
on 13-09-2022 10:28 AM
also when will the telephone line be transferred to the fibre connection?
13-09-2022 10:23 AM - edited 13-09-2022 12:03 PM
Hello Chris
Yes router is switched on and working o/k.
Please note this is a new full fibre router fitted yesterday so your info may be out of date.
Serial NumberHardware VersionSoftware VersionGUI VersionSystem Up TimeMAC Address
Regards Ian
on 13-09-2022 10:10 AM
Hi kentishman2,
Is your router currently switched on and connected? It's showing not in sync at our end
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences