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Broadband help

For queries about your TalkTalk broadband service.

Disable Wifi Auto-Optimisation Request

MyChannel
First Timer
Private Message

on ‎21-10-2022 10:29 AM

Message 4 of 4

Hi there,

 

Please may I request the Auto WiFi Channel selection / WiFi Optimisation is turned off?

 

The channel keeps changing from what I set it to and it causes disruption.

 

Many thanks in advance.

0 Likes
3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to MyChannel

on ‎21-10-2022 11:51 AM

Message 1 of 4

Hi MyChannel

 

No problem 🙂

 

I have sent you a Private Message with a link to a short survey for the Community.

 

Thanks

 

Debbie

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




0 Likes

MyChannel
First Timer
Private Message
In response to Debbie-TalkTalk

on ‎21-10-2022 11:49 AM

Message 2 of 4

Thanks very much Debbie, really appreciate it 😊 🙏

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎21-10-2022 10:39 AM

Message 3 of 4

Hi MyChannel

 

Apologies for this.

 

The WIFI optimisation has been switched off, please let us know how the connection compares.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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