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Broadband help

For queries about your TalkTalk broadband service.

Disabling WIFI Optimisation

Spire
First Timer
Private Message

on ‎12-02-2023 12:12 AM

Message 5 of 5

Hello, I would like to be able to manually set the channels without them reverting. Therefore, could I ask that WIFI optimisation on my router be turned off?

 

Thank you.

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4 REPLIES 4

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Spire

on ‎13-02-2023 11:46 AM

Message 1 of 5

No problem 🙂

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Spire
First Timer
Private Message

on ‎13-02-2023 11:45 AM

Message 2 of 5

@Divsec @Chris-TalkTalk Thank you.

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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎13-02-2023 07:53 AM

Message 3 of 5

Hi Spire,

 

I've disabled wifi optimisation as requested

 

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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Divsec
Community Star
Private Message TalkTalk

on ‎12-02-2023 09:31 AM

Message 4 of 5

Hi @Spire your post has been escalated and you should hear tomorrow. Please remember that every time you reset your router to factory defaults or the firmware is updated you will likely need to repeat this request. 

I don't work here and all my opinions are my own.
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