on 04-02-2022 08:26 AM
on 03-02-2022 09:46 PM
Thanks for the info regarding fibre speed..I assume that in my area it's only Fibre to cabinet and not to home?
If this is the case, can I use a normal router? I have a firewall router that I was thinking of attaching and also quite a good netgear router.
Also, do you know who I would contact about finding out if full fibre to home is planned for my area.
on 31-01-2022 07:47 AM
29-01-2022 08:16 PM - edited 29-01-2022 08:16 PM
Thanks for your help, the speed seems to be sorted out...I think it was possibly the filter. I don't have a spare one so I temporarily borrowed from a friend.
I'll try to get a new filter, the one I was using was from Talktalk.
Is it just a normal filter?
on 27-01-2022 10:46 AM
Do you still hear the noise on the telephone line if you just have your telephone connected and disconnect your router?
There isn't really a way to speed up your current connection on FTTC as your speed is mainly limited by the length and quality of the cable from your home to the street cabinet
on 27-01-2022 10:24 AM
Yes those speeds are around what we would expect.
Yes it could be the filter, do you have another one that you can test with?
Upgrading to Fibre 65 just removes the 40Mbps cap so unfortunately there would be no benefit in upgrading to Fibre 65 for yourself as your sync speed is currently well below 40Mbps
on 27-01-2022 09:49 AM
Thank you, I've just had a chance to try it out, disconnecting the phone and the router appears to have sorted it out...I've run a speed test and I'm now getting 24.1 download and a 4.1 upload speed.
Does this seem correct?
It just leaves me with the problem of connecting the phone. Is it possible the filter is causing the problem?
Also, would you be able to tell me when fibre65 will become available in my area?
on 27-01-2022 07:22 AM
on 26-01-2022 03:26 PM
OK thanks. Can you switch your router off and leave it off for at least 30 minutes, then switch back on and retest - please let us know if there's any improvement
on 26-01-2022 03:23 PM
At the moment, a few sites I download from is showing that I'm downloading at app. 450 kb/s, normally these same site download at approx, 990 and above.
A speed test, done with talktalk shows that I'm getting 3.7 download and 4.3 upload..usually upload speed is less than download speed.
on 26-01-2022 03:01 PM
on 26-01-2022 02:33 PM
on 26-01-2022 01:20 PM
I just tried the phone line and therev seemms to be a slight hissing sound on it...I rarely use the phone and only just recently plugged the phone back into the socket.
Could the phone be causing the problem?
on 26-01-2022 01:06 PM