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Broadband help

For queries about your TalkTalk broadband service.

ETHERNET CONNECTION BUT NO WIFI

jinakolis
First Timer
Private Message

on ‎04-12-2021 01:41 PM

Message 2 of 2

My set up - Ethernet Connection to Desktop. WIFi for other services Tablets, TV, Printer etc. Problem- I am able to connect my desktop to the internet via Ethernet(which I am using now). I have no WiFi connection and no availability showing on Tablet. History - I connected a printer to the WiFi network, the connection was made ok but WiFi was lost straight after this. Router Status - On pressing the power on button orange light blinks for a while then turns off. I realise this is not a service problem but any suggestions very welcome.

router login
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KeithFrench
Community Star
Private Message TalkTalk

on ‎04-12-2021 02:50 PM

Message 1 of 2

Slow speed, intermittent dropouts, breaks in the signal, or no signal on some or all devices, might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a by-product of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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