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Broadband help

For queries about your TalkTalk broadband service.

New router

OmarDDoc
First Timer
Private Message

on ‎04-12-2021 04:21 PM

Message 2 of 2

Hi, I received a new router for my upcoming upgrade from fast broadband to 65 fibre.  I got a text message the day after urging me to set it up (replacing the old router) immediately even though the contract starts on the 10/12/2021.  I want to make sure that if I do replace the router,  is my connection to the WIFI will continue running?  I need to do lots of work for university and don't want to end up wasting a day waiting to get reconnected or something similar.  thanks.

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1 REPLY 1

ferguson
Community Star
Private Message TalkTalk

on ‎04-12-2021 04:56 PM

Message 1 of 2

Yes, all TalkTalk routers are backwards compatible with standard ADSL services so it will be fine.  

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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