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Broadband help

For queries about your TalkTalk broadband service.

ETHERNET CONNECTION BUT NO WIFI

jinakolis
First Timer
Private Message

on ‎04-12-2021 01:41 PM

Message 2 of 2

My set up - Ethernet Connection to Desktop. WIFi for other services Tablets, TV, Printer etc. Problem- I am able to connect my desktop to the internet via Ethernet(which I am using now). I have no WiFi connection and no availability showing on Tablet. History - I connected a printer to the WiFi network, the connection was made ok but WiFi was lost straight after this. Router Status - On pressing the power on button orange light blinks for a while then turns off. I realise this is not a service problem but any suggestions very welcome.

router login
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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

on ‎04-12-2021 02:50 PM

Message 1 of 2

Slow speed, intermittent dropouts, breaks in the signal, or no signal on some or all devices, might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a by-product of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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