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Broadband help

For queries about your TalkTalk broadband service.

Fault reported 18 hrs ago and no updates

BeccaLaura1
First Timer
Private Message TalkTalk

on ‎17-12-2024 08:18 AM

Message 2 of 2

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intermittent service over the weekend then nothing from 12pm yesterday when work being conducted outside my house. Reported fault at 3pm and can see a case has been opened but states an update will be available in 5 minutes but nothing. Have tried text service and calling but nothing! Help please! 

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎17-12-2024 10:33 AM

Message 1 of 2

Hi @BeccaLaura1 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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