The TalkTalk community will be unavailable on 4th February while we make a few changes.
During this time you’ll still be able to access the service status page and our help and support site for support during this time.

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Broadband help

For queries about your TalkTalk broadband service.

Message 3 of 3

There is no power in my router I've done all the checks it's not working . Can I have a replacement ?

Karen paterson

2 REPLIES 2

Staff

Message 1 of 3

Have you received the replacement router?

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Staff

Message 2 of 3

I'm really sorry to hear this.

I can see that a replacement router was ordered yesterday and you should receive this within the next 24-48hrs.

Please let us know how you get on.

Thanks

Debbie

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