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Broadband help

For queries about your TalkTalk broadband service.

Faulty router

ionaisle
First Timer
Private Message TalkTalk

yesterday

Message 2 of 2

There is no power in my router I've done all the checks it's not working . Can I have a replacement ? 

Karen paterson
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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message

25 minutes ago

Message 1 of 2

Hi @ionaisle 

 

I'm really sorry to hear this.

 

I can see that a replacement router was ordered yesterday and you should receive this within the next 24-48hrs.

 

Please let us know how you get on.

 

Thanks

 

Debbie

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