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Broadband help

For queries about your TalkTalk broadband service.

Firmware update for sagemcom fast 5364-3 T.8

cnupo
First Timer
Private Message
Message 4 of 4

Hi guys, I've been searching for fast and reliable router for a long time, finally I got one from ebay. Unfortunately the firmware is very old and has some issues. How can I receive an update? I'm not a TalkTalk customer, so I was thinking an automatic update from the network is not possible. Very sadly, with no update that great piece of electronics will become a junk 😞 Please HELP!!

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3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 4

When customers leave, they need to return the router to Talktalk to avoid a £50.00 fine, @cnupo.

 

That's enough to make most comply, but I suppose if you paid £62.00 for it on Ebay, you have covered their costs....

 

Best to avoid that market place for this sort of thing, because you'll keep running into that problem of the router being locked to a network. 

Gliwmaeden2, a fellow customer.

Message 2 of 4

@Gliwmaeden2, not an economy, haven't had an idea it's a provider's router... 62 £, what a bummer..

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Probably best to just take it along to the nearest recycling centre, @cnupo..... sounds like it was a false economy. 

Gliwmaeden2, a fellow customer.
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