Hi can someone help me it says on the service centre I need a firmware upgrade for my sagecom router?
i recently moved home connection went live 26/10 and its drops out all the time for hours at a time mostly during the night… its currently not working now but seems to work between 9am until midnight with intermittent drops in connection throughout the day. I reported the fault 27/10 apparently the line is ok but the router has a message saying ‘You have a Sagemcom-FAST5364 but the software needs updating to the latest version’ there is no guidance how to fix this.
I’ve rebooted the router many times including a couple factory resets and nothing changes.
Ive even tried my old router still no connection. i work from home and really need the connection to be stable by Monday. TIA for any help.
