For queries about your TalkTalk broadband service.
on 19-07-2022 08:35 AM
Following a bad review I left on Trustpilot and Google of Talk Talk as Company and the really poor service they provide, I wanted to leave my thoughts here too. I believe Talk Talk are the worst Internet providers in the UK and can not wait for my contract to end with them and will never ever sign up with them again. I recently got charged £50 for an Engineers visit, that was apparently needed as their Technical Team couldnt diagnose and address slow internet speed and the internet dropping out, over the phone. Its turned out that when I signed up I had the wrong router sent out, which needed to be changed, hence the slow speed and when their Engineer finally turned up and sorted it all out, it was charged a fee for it. It's outrageous. When I called up to dispute the fee, I was told by their very unknowldegeable stuff, that I wasn't eligible for a dispute, in rather script like reason.