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For queries about your TalkTalk broadband service.

remove the pending cease they put on the line

Sfk888
First Timer
Private Message TalkTalk
Message 2 of 2

Hi dear . 

 

Thank you for your previous services. I contracted with another company. They had a request. 

Just tell them can you please remove the pending cease on the line, my new provider will be taking over the line. Please.

 

As shown in the email image.

 

I've also checked the speed on the property, you will be getting 80mbps and at the lowest it is 67mbps. So what I need you to do is call Talk Talk and ask them to remove the pending cease they put on the line. Just tell them can you please remove the pending cease on the line, my new provider will be taking over the line.

 

It takes just 2 to 3 hours to remove the pending cease so you can call them right away. I will monitor the line in the system, once its active I will give you a call to proceed with the order okay.Let me know if there's anything else you'd like me to assist you with. (That my review email )

 

Thanks 


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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

HI @Sfk888

 

As A shell customer you need to call us on 03451720088 and ask to speak to the shell migration team. 

 

They will be able to help.

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