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Broadband help

For queries about your TalkTalk broadband service.

Hotspot

hev1696
Popular Poster
Private Message

on ‎24-01-2022 12:47 PM

Message 2 of 2

Hi I am not very technical at all and my broadband has been down for seven days now waiting for city fibre to do a repair outside in their junction box.

Phoned talktalk this morning and I was given a £20 credit on my account. She said something about getting a hotspot but I have no idea where to start, where do I get a hotspot from? I am a pensioner and not very technical at all can anyone point me in the right direction please.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎24-01-2022 12:57 PM

Message 1 of 2

Hello,

 

I'm really sorry to hear this. Did the team advise how long it will take to resolve this fault for you?

 

Thanks

 

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