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Broadband help

For queries about your TalkTalk broadband service.

How do i get a new router?

RichardWhite321
First Timer
Private Message
Message 2 of 2

My router has broken (get DNS not found error). I have borrowed a router from a friend, and that works, but I need to return it so I need to get a replacement for my broken one.

How can I get a new router?

Many thanks,

Richard

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Richard

 

I'm sorry to hear this.

 

I have ordered you a replacement router and a returns bag for the faulty router.

 

Please allow 24-48hrs for this to arrive. Let us know how the connection compares with this router.

 

Thanks

 

Debbie

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