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Broadband help

For queries about your TalkTalk broadband service.

Message 7 of 7

Hi, I received an email stating my Huawei router is no longer supported. Please provide a supported replacement, thanks.

6 REPLIES 6

Staff

Message 1 of 7

No problem 🙂

Debbie

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Message 2 of 7

Thanks Debbie

Staff

Message 3 of 7

Thank you 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

Debbie

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Message 4 of 7

Hi Debbie, have done, thanks.

Staff

Message 5 of 7

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie

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Message 6 of 7

Hi @Willows1 your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

I don't work here and all my opinions are my own.