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Broadband help

For queries about your TalkTalk broadband service.

I have left talktalk this month and they have not sent a recycling bag for returning the router.

Marcus15
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

I was expecting a bag to be sent to me for returning the router, I am concered as I expect to be charged a fee if I never return it.  One has not arrived and I was disconnected 3 weeks ago so this is urgent now.  Does anyone know how I can request one?

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1 REPLY 1

ferguson
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

Just make sure that your personal details including TalkTalk phone number or account number as was are complete on your community profile (click here) so that the support team can link your forum identity with your account and they can arrange this for you. 

 

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