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Broadband help

For queries about your TalkTalk broadband service.

Intermittent broadband

carolaw
First Timer
Private Message
Message 2 of 2

I've been having a lot of trouble with my internet. It works, then inexplicably it turns off (red flashing light)

 

An engineer has come to my house twice since the problem started about a month ago, however it is still not fixed. Running a connection test seems to fix the issue temporarily.

 

Talk talk are doing nothing to fix the problem, I have spent hours on the phone or on the chat function trying to get some answers, but to no avail. I just want my internet to be reliable.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hello,

 

Can you please update your community profile to include your:
 

  • Name
  • Telephone number
  • Alternative contact number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks


 


 

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