Intermittent broadband

[Jeghar]

Broadband keeps going off - seems to be more often at weekends and evenings. I haven’t ever managed to get through to a real person on Live Chat

[Gliwmaeden2]

Make sure that you have completed your community forum profile details for Talktalk staff to identify your account, @Jeghar.

Go via your avatar; settings; drop down menu. Complete Personal Information. SAVE CHANGES. 

Staff will respond during the day.