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For queries about your TalkTalk broadband service.

Internet LED flashing and can’t connect wireless devices

Fredpimmy
First Timer
Private Message TalkTalk

on ‎06-12-2024 08:44 PM

Message 3 of 3

I am unable to connect devices to my TalkTalk router.  Both the internet and wireless LED’s are flashing green. The other 2 LED’s are static green…please help

 

All cables and connections checked and rebooted router 3 times now.  Reading the previous posts I even left it off for 30 mins last time. 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎09-12-2024 08:27 AM

Message 1 of 3

Hi Fredpimmy,

 

Can you also please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

Chris, Community Team 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎06-12-2024 10:15 PM

Message 2 of 3

Which make/model of TalkTalk router do you have? It does sound like it might be an old model.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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