Can’t sign into my account

[jackiee1]

 

Can’t sign into my TalkTalk account after it logged me out the app. Apparently they don’t recognise my email even though I haven’t changed it and been with TalkTalk for YEARS. I tried re registering and apparently my details are invalid? 

[Ady-TalkTalk]

Hi Chrissie70, please start a new topic and provide as much information as possible to help us help you. 

Ady

[Chrissie70]

It is my email always had that one won’t let me sign in

[Arne-TalkTalk]

Hi @jackiee1

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

[ferguson]

As I mentioned in your other topic, you need to complete your community profile in order for the support team here to identify your account.