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Broadband help

For queries about your TalkTalk broadband service.

Internet disconnects every Sunday night

kayb79
Newbie
Private Message TalkTalk
Message 2 of 2

Hi, I was wondering if anyone could advise why my internet goes down on midnight Sunday into Monday every week? It's super annoying as my radio and smart speakers go down so I lose bedtime listening and the ability to set my alarm clock...

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Good afternoon,

 

I'm sorry to hear this. Could you log into your My Account please and check your HomeSafe settings, specifically Kidsafe and Homework time please.

 

Thanks

 

Michelle

 

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